Latest Shopping Rant
I have been shopping around for computer stuff lately. In particular, I wanted to add a bigger hard drive and some more RAM to my desktop. I also wanted to get a lock and a padded sleeve for my laptop. I did some pricing at Futureshop, BestBuy, some local small shops, and online.
The best deal on a hard drive I found was at Dell. They had a 320 gb Western Digital drive on sale for $128 Canadian.
The only place I found a laptop sleeve was on eBay. I was hoping to get a neoprene sleeve, but there weren't any that were the right size. It was a surprisingly cheap purchase - the sleeve itself was $5.50 US and shipping was $10.30 US so it worked out to be under $20 Canadian.
Laptop locks seemed to be a standard $50 at every place I looked. Dell surprised me again with a Targus Defcon combo lock for $31 Canadian.
Memory was a bit of a disappointment. I'd ideally like to put 2 gigs in my computer, but would settle for 1 gig. Futureshop had 512 mb sticks of Kingston DDR RAM on for $50 after mail-in rebate, but the mail-in rebate offer is restricted to one per household and I'd like to add at least 2 sticks to my computer. The sales person's suggestion was to put them on separate receipts and mail the rebates in separate enevlopes with different addresses (friends or relatives). He couldn't understand why this was an inconvenience. Also, $200 is more than I'd really like to pay for 2 gigs of RAM.
The sleeve that I ordered on eBay arrived within three days and fits perfectly. I expected it to be a no-name thing, but it was actually made by Targus and is pretty darn nice. It will allow me to toss my laptop in my backpack without it getting all scratched and dirty.
While Dell had great prices, they lose serious points on shipping times and communication in general. I ordered the lock and the hard drive in the same transaction on May 1. The estimated delivery date that showed up when I placed my order was May 4 (great).
It's now May 9 and when I check the status of my order online, it says "In Production" with an estimated ship date of May 5. There is a blurb that says "Although we do not anticipate a delay in your order, we occasionally run into unexpected delays in the manufacturing process. If this should happen, we will notify you and provide a revised estimated ship date."
Since my hard drive is manufactured my Western Digital and my lock by Targus, Dell's manufacturing process should be non-existant. I called Dell to see if I could get more info on when it will ship and was told that both items are back ordered until May 24, so they should ship then. It's interesting that they have the same back order dates when they are coming from different manufacturers. When I look up the lock online, it "Usually Ships: Same Day" and the hard drive "Usually Ships: 5-7 Days".
Why can't Dell put the updated info on the web site?? When I look up my order status online, I expect to see the same info I would be given over the phone! They state that they'll contact me with a revised ship date if there are any delays, but I have yet to get an email about the back order status.
The best deal on a hard drive I found was at Dell. They had a 320 gb Western Digital drive on sale for $128 Canadian.
The only place I found a laptop sleeve was on eBay. I was hoping to get a neoprene sleeve, but there weren't any that were the right size. It was a surprisingly cheap purchase - the sleeve itself was $5.50 US and shipping was $10.30 US so it worked out to be under $20 Canadian.
Laptop locks seemed to be a standard $50 at every place I looked. Dell surprised me again with a Targus Defcon combo lock for $31 Canadian.
Memory was a bit of a disappointment. I'd ideally like to put 2 gigs in my computer, but would settle for 1 gig. Futureshop had 512 mb sticks of Kingston DDR RAM on for $50 after mail-in rebate, but the mail-in rebate offer is restricted to one per household and I'd like to add at least 2 sticks to my computer. The sales person's suggestion was to put them on separate receipts and mail the rebates in separate enevlopes with different addresses (friends or relatives). He couldn't understand why this was an inconvenience. Also, $200 is more than I'd really like to pay for 2 gigs of RAM.
The sleeve that I ordered on eBay arrived within three days and fits perfectly. I expected it to be a no-name thing, but it was actually made by Targus and is pretty darn nice. It will allow me to toss my laptop in my backpack without it getting all scratched and dirty.
While Dell had great prices, they lose serious points on shipping times and communication in general. I ordered the lock and the hard drive in the same transaction on May 1. The estimated delivery date that showed up when I placed my order was May 4 (great).
It's now May 9 and when I check the status of my order online, it says "In Production" with an estimated ship date of May 5. There is a blurb that says "Although we do not anticipate a delay in your order, we occasionally run into unexpected delays in the manufacturing process. If this should happen, we will notify you and provide a revised estimated ship date."
Since my hard drive is manufactured my Western Digital and my lock by Targus, Dell's manufacturing process should be non-existant. I called Dell to see if I could get more info on when it will ship and was told that both items are back ordered until May 24, so they should ship then. It's interesting that they have the same back order dates when they are coming from different manufacturers. When I look up the lock online, it "Usually Ships: Same Day" and the hard drive "Usually Ships: 5-7 Days".
Why can't Dell put the updated info on the web site?? When I look up my order status online, I expect to see the same info I would be given over the phone! They state that they'll contact me with a revised ship date if there are any delays, but I have yet to get an email about the back order status.
